The Representative Accountability Database (RAD)

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What is RAD?

  • The Representative Accountability Database (RAD) is a registration system that validates the identities of service provider representatives performing transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier.
  • Your Representative ID is a unique number that connects your identity to the transactions you complete in NLAD and the National Verifier. Do not share your ID number with anyone besides the carrier(s) for which you work.

  • RAD Registration

    RAD registration is a two-step process:

    1. Representatives self-register for a Representative ID, which will be needed to perform transactions in NLAD and the National Verifier.
    2. Representatives provide their Representative ID number to the service provider they work on behalf of. Service providers will use the Representative ID to create the representative’s NLAD and/or National Verifier account credentials