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| [[File:Onboarding.jpg]] | | [[File:Onboarding.jpg]] |
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− | <ol type="I">
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− | <li> The roster with the Agents information is received by StandUP Wireless.</li>
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− | <ul style="list-style-type:square;">
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− | <li>The Onboarding team will review the roster and identification documentation submitted by the Master Agent and determine
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− | if the documentation provided is acceptable</li>
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− | </ul>
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− | <li> If the proper Agent information and documentation was submitted, the Agent will move to the Background Check process.</li>
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− | <ul style="list-style-type:square;">
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− | <li>The StandUp Wireless Background Check process is facilitated by a 3rd party company by the name of Veritable Screening,
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− | [https://www.veritablescreening.com veritablescreening.com]. </li>
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− | <li>The Agent will receive a background check request by email within 24 hours (Monday – Friday) from
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− | VeritableScreening@VeritableScreening.com. </li>
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− | <li>Those who fail the background check will be sent a Preadverse letter advising them of StandUp’s decision and will be
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− | given the opportunity to dispute their criminal history with Veritable Screening.</li>
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− | </ul>
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− | <li>Upon passing the background check, the Agent’s training process will begin.</li>
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− | <ul style="list-style-type:square;">
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− | <li>The StandUp Wireless training process is facilitated within a 3rd party web platform by the name of TalentLMS,
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− | [https://standupwireless.talentlms.com/index standupwireless.talentlms.com]. </li>
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− | <li>The Agent will receive an email from [noreply@talentlms.com] with their course assignments within 24 hours (M – F)
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− | of passing their background check. </li>
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− | <li>The Agents must pass the training in order to receive Lifeline Enrollment Credentials.</li>
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− | </ul>
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− | <li> Upon completion of the training, the Lifeline Enrollment Credentials will be issued. </li>
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− | <ul style="list-style-type:square;">
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− | <li>StandUp Wireless facilitates enrollments through an Enrollment Compliance Platform (ECP) managed by a company named
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− | CGM, [https://app.cgmllc.net/ app.cgmllc.net].</li>
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− | <li>The Agent will also receive a welcome email from StandUp Wireless which includes training presentations, informative
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− | PDF’s, and information sheet.</li>
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− | <li>The email will be sent from a StandUp Wireless employee with an email address that included @standupwireless.com.
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− | </li>
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− | </ol>
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