Difference between revisions of "On Boarding"
| Line 11: | Line 11: | ||
<li>The Agent will receive a background check request by email within 24 hours (Monday – Friday) from | <li>The Agent will receive a background check request by email within 24 hours (Monday – Friday) from | ||
VeritableScreening@VeritableScreening.com. </li> | VeritableScreening@VeritableScreening.com. </li> | ||
| − | <li>Those who fail the background check will be sent a Preadverse letter advising them of StandUp’s decision and will be | + | <li>Those who fail the background check will be sent a Preadverse letter advising them of StandUp’s decision and will be |
| − | the opportunity to dispute their criminal history with Veritable Screening.</li> | + | given the opportunity to dispute their criminal history with Veritable Screening.</li> |
</ul> | </ul> | ||
<li>Upon passing the background check, the Agent’s training process will begin.</li> | <li>Upon passing the background check, the Agent’s training process will begin.</li> | ||
| Line 21: | Line 21: | ||
of passing their background check. </li> | of passing their background check. </li> | ||
<li>The Agents must pass the training in order to receive Lifeline Enrollment Credentials.</li> | <li>The Agents must pass the training in order to receive Lifeline Enrollment Credentials.</li> | ||
| + | </ul> | ||
| + | <li> Upon completion of the training, the Lifeline Enrollment Credentials will be issued. </li> | ||
| + | <ul style="list-style-type:square;"> | ||
| + | <li>StandUp Wireless facilitates enrollments through an Enrollment Compliance Platform (ECP) managed by a company named | ||
| + | CGM, [https://app.cgmllc.net/ app.cgmllc.net].</li> | ||
| + | <li>The Agent will also receive a welcome email from StandUp Wireless which includes training presentations, informative | ||
| + | PDF’s, and information sheet.</li> | ||
| + | <li>The email will be sent from a StandUp Wireless employee with an email address that included @standupwireless.com. | ||
| + | </li> | ||
| + | </ol> | ||
Revision as of 21:18, 1 August 2019
- The roster with the Agents information is received by StandUP Wireless.
- The Onboarding team will review the roster and identification documentation submitted by the Master Agent and determine if the documentation provided is acceptable
- If the proper Agent information and documentation was submitted, the Agent will move to the Background Check process.
- The StandUp Wireless Background Check process is facilitated by a 3rd party company by the name of Veritable Screening, veritablescreening.com.
- The Agent will receive a background check request by email within 24 hours (Monday – Friday) from VeritableScreening@VeritableScreening.com.
- Those who fail the background check will be sent a Preadverse letter advising them of StandUp’s decision and will be given the opportunity to dispute their criminal history with Veritable Screening.
- Upon passing the background check, the Agent’s training process will begin.
- The StandUp Wireless training process is facilitated within a 3rd party web platform by the name of TalentLMS, standupwireless.talentlms.com.
- The Agent will receive an email from [noreply@talentlms.com] with their course assignments within 24 hours (M – F) of passing their background check.
- The Agents must pass the training in order to receive Lifeline Enrollment Credentials.
- Upon completion of the training, the Lifeline Enrollment Credentials will be issued.
- StandUp Wireless facilitates enrollments through an Enrollment Compliance Platform (ECP) managed by a company named CGM, app.cgmllc.net.
- The Agent will also receive a welcome email from StandUp Wireless which includes training presentations, informative PDF’s, and information sheet.
- The email will be sent from a StandUp Wireless employee with an email address that included @standupwireless.com.
