Difference between revisions of "General Rules"

 
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== Identification Requirements ==
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== National Verifier General Rules ==
<ol>
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<p>If the consumer is NOT approved in the National Verifier, they must complete an application with the National Verifier. Once the National Verifier application is approved, the applicant can then apply directly with StandUp Wireless. Below are the guidelines associated with the information that should be present on National Verifier eligibility documentation:</p>
<li>Identification proof must be on the list of approved identification types.
 
    <ol type ="a">
 
      <li>ID’s must be unexpired and must be issued by the state or federal government.</li>
 
      <li>Photo ID required</li>
 
      <li>The name and DOB presented on the ID must match the exact name and DOB entered on the application.</li>
 
    </ol>
 
<li>Proof of Identification must include the consumers information shown below.
 
    <ol type ="a">
 
      <li>Name</li>
 
      <li>Date of Birth</li>
 
      <li>Address(if address is not present, the consumer must provide additional proof of address.)</li>
 
    </ol>
 
</ol>
 
  
== Eligibility Requirements ==
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<li>The consumer’s name, or the name of consumer's benefit qualifying person (BQP)</li>
<ol>
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<li>The name of the Lifeline-qualifying program, such as SNAP</li>
<li>Consumers may qualify for lifeline if they participate in one of the following programs.
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<li>The government or Tribal program administrator or the managed care organization (MCO) that issued the document</li>
  <ol type ="a">
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    <li>Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps</li>
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<p>In order to prove their house hold income is 135% or less than the federal poverty guidelines, consumers must submit one of more of the following documents*:</p>
    <li>Medicaid</li>
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<ul>
    <li>Supplemental Security Income (SSI)</li>
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<li>The prior year's state, federal, or Tribal tax return</li>
    <li>Federal Public Housing Assistance (FPHA)</li>
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<li>Current income statement from an employer or paycheck stub</li>
    <li>Veterans Pension and Survivors Benefit</li>
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<li>A Social Security statement of benefits</li>
    <li>Tribal Programs (and live on federally-recognized Tribal lands)</li>
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<li>A Veterans Administration statement of benefits</li>
    <li>Consumers in California can apply with the qualifying programs below:</li>
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<li>A retirement/pension statement of benefits</li>
        <ol type ="i">
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<li>An Unemployment/Workers' Compensation statment of benefit</li>
          <li>Women, Infants and Children Program (WIC)</li>
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<li>Federal or Tribal notice letter of participation in General Assistance</li>
          <li>National School Lunch Program (NSL)</li>
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<li>Divorce decree, child support award, or other official document containing income information</li>
          <li>Temporary Assistance for Needy Families (TANF)</li>
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</ul>
          <li>California Work Opportunity and Responsibility to Kids (CalWORKs)</li>
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<p>*If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous twelve months.</p>
          <li>Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)</li>
 
          <li>Welfare-to-Work (WTW)</li>
 
          <li>Greater Avenues for Independence (GAIN)</li>
 
          <li>Low Income Home Energy Assistance Program (LIHEAP)</li>
 
          <li>Tribal TANF</li>
 
          <li>Bureau of Indian Affairs General Assistance</li>
 
          <li>Head Start Income Eligible (Tribal Only)</li>
 
          <li>Food Distribution Program on Indian Reservations</li>
 
          <li>Federal Veterans and Survivors Pension Benefit Program</li>
 
        </ol>
 
    </ol>
 
<li>Consumers must show a card, letter, or official document, as proof that they participate in one of these programs when applying for lifeline.</li>
 
<li>The name on the eligibility proof must match the name on the identification.</li>
 
    <ol type = "a">
 
      <li>If the last name does not match, the consumer must provide valid proof of their name.</li>
 
    </ol>
 
</li>
 

Latest revision as of 21:26, 9 August 2019

National Verifier General Rules

If the consumer is NOT approved in the National Verifier, they must complete an application with the National Verifier. Once the National Verifier application is approved, the applicant can then apply directly with StandUp Wireless. Below are the guidelines associated with the information that should be present on National Verifier eligibility documentation:

  • The consumer’s name, or the name of consumer's benefit qualifying person (BQP)
  • The name of the Lifeline-qualifying program, such as SNAP
  • The government or Tribal program administrator or the managed care organization (MCO) that issued the document
  • In order to prove their house hold income is 135% or less than the federal poverty guidelines, consumers must submit one of more of the following documents*:

    • The prior year's state, federal, or Tribal tax return
    • Current income statement from an employer or paycheck stub
    • A Social Security statement of benefits
    • A Veterans Administration statement of benefits
    • A retirement/pension statement of benefits
    • An Unemployment/Workers' Compensation statment of benefit
    • Federal or Tribal notice letter of participation in General Assistance
    • Divorce decree, child support award, or other official document containing income information

    *If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous twelve months.