Difference between revisions of "On Boarding"

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<ol type="I">
 
<li> The roster with the Agents information is received by StandUP Wireless.</li>
 
    <ul style="list-style-type:square;">
 
        <li>The Onboarding team will review the roster and identification documentation submitted by the Master Agent and determine
 
            if the documentation provided is acceptable</li>
 
      </ul>
 
<li> If the proper Agent information and documentation was submitted, the Agent will move to the Background Check process.</li>
 
      <ul style="list-style-type:square;">
 
        <li>The StandUp Wireless Background Check process is facilitated by a 3rd party company by the name of Veritable Screening,
 
            [https://www.veritablescreening.com veritablescreening.com].  </li>
 
        <li>The Agent will receive a background check request by email within 24 hours (Monday – Friday) from
 
            VeritableScreening@VeritableScreening.com. </li>
 
        <li>Those who fail the background check will be sent a Preadverse letter advising them of StandUp’s decision and will be
 
            given the opportunity to dispute their criminal history with Veritable Screening.</li>
 
      </ul>
 
<li>Upon passing the background check, the Agent’s training process will begin.</li>
 
      <ul style="list-style-type:square;">
 
          <li>The StandUp Wireless training process is facilitated within a 3rd party web platform by the name of TalentLMS,
 
              [https://standupwireless.talentlms.com/index standupwireless.talentlms.com]. </li>
 
          <li>The Agent will receive an email from [noreply@talentlms.com] with their course assignments within 24 hours (M – F)
 
              of passing their background check. </li>
 
          <li>The Agents must pass the training in order to receive Lifeline Enrollment Credentials.</li>
 
      </ul>
 
<li> Upon completion of the training, the Lifeline Enrollment Credentials will be issued. </li>
 
    <ul style="list-style-type:square;">
 
          <li>StandUp Wireless facilitates enrollments through an Enrollment Compliance Platform (ECP) managed by a company named
 
              CGM, [https://app.cgmllc.net/ app.cgmllc.net].</li>
 
          <li>The Agent will also receive a welcome email from StandUp Wireless which includes training presentations, informative
 
              PDF’s, and information sheet.</li>
 
          <li>The email will be sent from a StandUp Wireless employee with an email address that included @standupwireless.com.
 
          </li>
 
</ol>
 

Latest revision as of 20:11, 7 August 2019

Onboarding.jpg