Difference between revisions of "Main Page"

 
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<big>'''Welcome to Standup Wireless Compliance Gateway''' </big>
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<big>'''Welcome to StandUp Wireless Agent Support Guide''' </big>
  
StandUP Wireless is compliant with all conditions set forth in the 2012 Lifeline Reform Order and 2016 Lifeline Modernization Order, as well as with the Commission's Lifeline rules and policies.
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<p>This site will act as a guide and reference tool to help you ensure day to day compliance with your in person enrollment activities. </p>
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== Support Center ==
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[[New Agent Onboarding]]
  
This site will act as a guide to ensure day to day compliance.
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[[Collateral]]
  
This site should be used as a reference tool for any lifeline compliance questions that could emerge.
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[[Skype Audit]]
  
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[[The Representative Accountability Database (RAD)]]
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==General==
  
== Eligibility Documentation and Identification  ==
 
 
[[General Rules]]
 
[[General Rules]]
  
[[National Lifeline Accountability Database (NLAD)]]
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[[Non-State Specific Acceptable Eligibility Proofs]]
  
==  National Verifier States  ==
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[[Unacceptable Proofs]]
[[Soft Launch States]]
 
[[Hard Launch States]]
 
  
== State Specific Acceptable Documentation==
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== National Verifier States ==
{| style="width:75%" border="0"
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{| style="width:100%" border="0"
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|-
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|[[Arizona- AZ]]
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|[[Arkansas - AR]]
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|[[Colorado - CO]]
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|-
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|[[Georgia - GA]]
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|[[Iowa - IA]]
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|[[Idaho - ID]]
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|-
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|[[Kansas- KS]]
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|[[Kentucky - KY]]
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|[[Louisiana - LA]]
 
|-
 
|-
| [[Arkansas - AR]]
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|[[Maryland - MD]]
| [[Arizona- AZ]]
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|[[Massachusetts - MA]]
| [[California - CA]]
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|[[Michigan- MI]]
| [[Colorado - CO]]
 
| [[Georgia - GA]]
 
 
|-
 
|-
| [[Iowa - IA]]
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|[[Minnesota- MN]]
| [[Kansas- KS]]
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|[[Missouri - MO]]
| [[Kentucky - KY]]
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|[[Nevada - NV]]
| [[Louisiana - LA]]
 
| [[Massachusetts - MA]]
 
 
|-
 
|-
| [[Maryland - MD]]
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|[[Ohio- OH]]
| [[Michigan- MI]]
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|[[Oklahoma - OK]]
| [[Minnesota- MN]]
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|[[Pennsylvania - PA]]
| [[Missouri - MO]]
 
| [[Nebraska - NE]]
 
 
|-
 
|-
| [[Nevada- NV]]
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|[[Puerto Rico - PR]]
| [[Ohio- OH]]
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|[[Rhode Island - RI]]
| [[Pennsylvania - PA]]
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|[[South Carolina - SC]]
| [[Puerto Rico - PR]]
 
| [[Rhode Island - RI]]
 
 
|-
 
|-
| [[South Carolina - SC]]
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|[[Utah - UT]]
| [[Texas - TX]]
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|[[West Virginia - WV]]
| [[Utah - UT]]
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|[[Wisconsin- WI]]
| [[Wisconsin- WI]]
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|}
| [[West Virginia - WV]]
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|
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== Non-NLAD States ==
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{| style="width:50%" border="0"
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|-
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|[[California - CA]]
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|[[Texas - TX]]
 
|}
 
|}
== FAQ  ==
 
[[Commonly Asked Questions]]
 
  
[[Frequently Used Links]]
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== Contact Us ==
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{|style="width:100%" border="0"
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|-
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|'''Review Queue & Agent Support Hours:'''
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|'''Phone:''' (877)331-3218
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|'''Email:''' suwagentsupport@standupwireless.com
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|}
  
[[Contact Information]]
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<p style ="font-size: 14px">
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Mon-Fri: 9AM - 11PM ET (6AM - 8PM PT)
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</p>
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<p style ="font-size: 14px">
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Sat-Sun: 9AM - 9PM ET (6AM - 6PM PT)
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</p>
  
[[Mission Statement]]
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For Agent Text Notifications about Outages and Promos:  Text the word '''"START"''' to (678)718-8864
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</p>
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<p style ="font-size: 14px">
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Subscribe to our System Status page: https://status.standupwireless.com/
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----
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{|style="width:100%" border="0"
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|-
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|[[FAQ]]
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|[[Mission Statement]]
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|}

Latest revision as of 17:09, 13 July 2023

Welcome to StandUp Wireless Agent Support Guide

This site will act as a guide and reference tool to help you ensure day to day compliance with your in person enrollment activities.

Support Center

New Agent Onboarding

Collateral

Skype Audit

The Representative Accountability Database (RAD)

General

General Rules

Non-State Specific Acceptable Eligibility Proofs

Unacceptable Proofs

National Verifier States

Arizona- AZ Arkansas - AR Colorado - CO
Georgia - GA Iowa - IA Idaho - ID
Kansas- KS Kentucky - KY Louisiana - LA
Maryland - MD Massachusetts - MA Michigan- MI
Minnesota- MN Missouri - MO Nevada - NV
Ohio- OH Oklahoma - OK Pennsylvania - PA
Puerto Rico - PR Rhode Island - RI South Carolina - SC
Utah - UT West Virginia - WV Wisconsin- WI

Non-NLAD States

California - CA Texas - TX

Contact Us

Review Queue & Agent Support Hours: Phone: (877)331-3218 Email: suwagentsupport@standupwireless.com

Mon-Fri: 9AM - 11PM ET (6AM - 8PM PT)

Sat-Sun: 9AM - 9PM ET (6AM - 6PM PT)

For Agent Text Notifications about Outages and Promos: Text the word "START" to (678)718-8864

Subscribe to our System Status page: https://status.standupwireless.com/


FAQ Mission Statement